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How Brand Challenges Can Build Corporate Character A key lesson for all companies in the wake of United Airlines’ “re-accommodation” debacle is the realization that character matters in development of your customer experience.
Self-Compassion: A Research Round-Up Self-compassion involves practicing self-kindness rather than self-judgment; understanding that all human beings suffer instead of feeling alone in our suffering; and practicing mindfulness rather than over-identifying with our thoughts and feelings. Behavioral health and psychology research overwhelmingly supports the benefits of self-compassion and research is … ...
How and Why Societal Elites Manipulate Public Fear Public fear over an alleged social problem is mutually beneficial to state officials—that is, politicians, law enforcement authorities and the news media.
Using Your Imagination to Increase Your Patience After a week of Spring Break with my kids, trying to take care of their needs while also working from home, I’m reaching the outer limits of my patience. What if there was a way to train myself to become more patient? Past research into … ...
Writing Prompts for Recovery from an Abusive/Toxic Relationship... Journaling is a powerful tool for healing from childhood trauma and toxic relationships.  Once you make the decision to begin the healing process from a toxic or abusive relationship, you need to do many things to heal and it’s often not obvious what to do. … ...
6 Ways Being In Nature Linked To Life Satisfaction A well managed natural environment is particularly important to people. • Click here for your free sample of Dr Jeremy Dean's latest ebook The Anxiety Plan: 42 Strategies For Worry, Phobias, OCD and Panic • Dr Dean is also the author of Spark: 17 Steps That Will Boost Your Motivation For Anything.
Why do we feel so lonely? Being lonely can cause you so much stress your body goes into fight-or-flight mode.
Dialectical Behavior Therapy: For More Than Borderline Personality Disorder... Dialectical Behavior Therapy (DBT), developed by Marsha Linehan in the late 1980’s is a specific type of cognitive behavioral therapy that was originally developed to treat chronically suicidal individuals diagnosed with borderline personality disorder (BPD).  It is now considered the treatment of choice for individuals … ...
Backwoods Predators Terror in the deep, dark woods is not just a movie script; predators look for relaxed arenas where people tend to trust strangers.
How to Let Go of the Thoughts that Cause Depression Depression is different from other illnesses in that, in addition to the physiological symptoms (loss of appetite, nervousness, sleeplessness, fatigue), there are the accompanying thoughts that can be so incredibly painful. For example, when my Raynaud’s flares up, the numbness in my fingers can be … ...
Which Hot Button Words Are Dealbreakers in Relationships?... I was reading about certain words that should never be used in advertising because they yield poor results. The article pointed out that people are far less likely to click on the word “submit” on a web site because it is too committal. As an … ...
We're All Artists "Aren't we all artists?" was the response I received when I asked a Parisian shop owner if he was an artist or if he just sold art. This experience redefined how I saw "artists".
The New Perfection: Pretty Good Welcome to the University of North Carolina or, more apropos, the University of No Chance. At least regarding my likelihood of graduation. A self-conscious freshman, I remember the red ink coating my first Chapel Hill exam. As I replayed the exam, those latent doubts about … ...
The Ambiance of a Restaurant Controls What We Eat and Drink Serving tasty food doesn’t do a restaurant much good if customers don’t stay long enough – or never even walk through the door in the first place. How do restaurants entice us?
How dream therapy can change your life Research shows that dreams may be an important way of processing emotionally relevant information.
Psych Central Attends HealtheVoices 2017 Patient Advocacy Conference... This past weekend, a group of over 100 online health advocates gathered in Chicago to attend the third annual HealtheVoices conference. I attended because of the work I do as a mental health activist. Psych Central’s founder, Dr. John Grohol, sat on the advisory panel, … ...
A New Way to Deal with the Needy and the Narcissistic It can be a challenge to have to reassure the incessantly needy and narcissistic person. New research shows how to help you, and them, break out of their clingy habits.
Dealing with Needy People Needn’t Wear You Down It can be a challenge to have to reassure constantly an excessively needy person. New research shows how to help the highly dependent break out of their habit.
What are 'Horizontal Hostilities?' Horizontal hostilities occur between groups whom one would expect to have close affinities. "Compromise" becomes the stuff of betrayal, more heinous than straight-out opposition.
Psychology Around the Net: April 29, 2017 Happy Saturday, sweet readers! Regardless of which day you read this, chances are I’m trying (or have succeeded for that day) to get some exercise in. I made an appointment with my doctor last week to find out why I’ve been so, so exhausted lately. … ...